slide slide slide slide nav nav nav nav nav nav nav nav
Embrace Life. Smile.
(250) 472-0404

Complimentary New Patient Evaluation

Your First Visit

At Dr. Duncan’s practice, every new smile begins with a Complimentary New Patient Evaluation. No referral is necessary for this appointment. Many of our patients initiate this first visit on their own, most often on the recommendation of friends or family. Others are referred by their general dentist or dental specialists.

The Complimentary New Patient Evaluation is your opportunity to meet us at no cost to you, and our opportunity to learn about you and your orthodontic needs. We believe that each person’s condition is unique and deserves personalized attention, and we make every effort to address your needs in a caring, comfortable and timely manner.

This first visit is a 75 minute appointment which includes:

  • a welcome tour of our practice
  • digital photos
  • a specialized orthodontic digital xray

Dr. Duncan then conducts a thorough oral examination to answer the following questions for you:

  • Is there an orthodontic concern?
  • If so, what is it?
  • What treatment options are available to correct the concern?
  • When is the best time for treatment?
  • How long will treatment last?
  • How much will the orthodontic treatment cost?

After Dr. Duncan has answered your questions and explained your individualized treatment plan, our Treatment Coordinator will provide you with detailed written information of the orthodontic treatment fee and various payment options that we offer. She will discuss these with you and address any questions you have. If you have insurance benefits for orthodontic treatment, either our Treatment Coordinator or our Financial Coordinator will assist you in obtaining the insurance information you require from your insurance company before you leave the office.

By the end of your first visit, we want to be sure that you are completely comfortable with the information that has been presented to you and feel well informed about the process you are about to undertake. We encourage you to review the information package we give you at your leisure, and to call us to clarify anything.

The final step of your first visit is to help you make a follow up appointment to begin the orthodontic process, and your journey towards a new smile!

Click HERE to schedule a Complimentary New Patient Evaluation